Student Housing Staff Handbook
CORE SERVICE FUNCTIONS
- Residential Facilities and Operations
- Housing maintains facilities in six residential communities (Mesa Court, Middle Earth, Verano Place, Palo Verde, Campus Village, and Arroyo Vista). The two residence hall communities (Mesa Court and Middle Earth) also support three dining halls (Pippin, Brandywine Commons, and Mesa Commons). All of our facilities are maintained at optimum levels of cleanliness, repair, and decor to support a safe, secure, and learning-centered environment for students. Housing provides adequate areas for dining, study, offices, lounges, meeting rooms, and recreation. Facility maintenance also includes grounds-keeping and overall management of utilities.
- Residential Education
- Residential Life programs and policies are designed to support the academic success and personal development of students. Student Housing provides a wide range of programs to support specific learning outcomes. First Year Initiative (FYI) programs for freshmen and first year graduate students support a smooth transition to the University. For more information on learning outcomes and FYI, go to http://www.housing.uci.edu/fyi/
Disciplinary and judicial standards followed in Housing are designed to educate rather than punish. Our aim is to assist residents in managing challenges that arise in their living-learning environment. Assistance is provided in the form of information, referral, counseling and encouragement to residents. - Administrative and Outreach Services
- Housing Administrative Services (HAS) oversees many business functions for the department, including processing of housing applications, contracts, assignments, budget planning, purchasing, marketing and assessment, cashiering, accounts counseling, accounts receivable, information systems, and client relations. HAS also oversees Outreach Services that include on- and off-campus housing information and advising, housing tours, apartment/roommate search resources, and the Stay Over Program.
Annual community assessments conducted by HAS collect student feedback on services, facilities, programs, and the overall residential experience. Results are made available to Housing staff, residents, and to our campus partners as needed. Results are used for program planning and to strengthen staff effectiveness and services.
Student Housing adheres to the standards and procedures established by the Regents of the University of California in the administration of business services. - Information Technology
- Housing Information Technology performs three critical functions for the department: Residential Networking, Programming and Web Development, and Desktop and Server support. Residential Networking provides data and cable television connectivity to all of our student housing communities. The Programming and Web Development group designs and implements program solutions for a wide range of departmental needs and supports the residential management systems. This group also oversees technical development and maintenance of the Housing Web Site and online processes like undergraduate housing applications. Housing IT also provides Desktop and Server support to Housing staff in the complexes and business offices.
- UC Irvine Visitor Center
- The new UC Irvine Visitor Center is the place where Campus Tours, Student Housing Tours, and general information services are delivered. The Visitor Center is located on the first floor of the Student Center, directly across from the parking garage. Student-led tours of the campus are conducted weekdays at noon, except during academic recesses. Saturday tours are offered during October, November, and April only. Special group tours are offered to school groups and are scheduled in advance. Tours of the residence halls are also offered on a regular basis.
- Conference Services
- Student Housing manages summer housing for conferences and camps, mostly in the two residence hall communities. This program generate additional income for housing and provides a valued service to the University, and to visiting groups. Conference Services also helps to promote UCI to outside groups and supports positive community relations.
