Student Housing Staff Handbook
Vision, Mission & Values
UCI Student Affairs Mission Statement
UCI Student Affairs supports the University’s academic mission from outreach to alumni participation. We offer comprehensive programs and services to advance co-curricular learning, foster student leadership, enhance the quality of student life, and promote the general welfare of the campus community.
Student Housing Vision Statement
Student Housing will serve as a gateway to success for undergraduate and graduate students as they enter UCI and advance through their educational careers.
Student Housing Mission Statement
Student Housing provides a variety of learning-centered residential communities that are safe and secure, well-maintained, and affordable. We promote academic success and individual and community development through a wide array of educational opportunities and support services. By providing staff with the necessary resources, and building partnerships with campus and community constituents, we create and sustain rich residential environments for a diverse student population.
Departmental Values...
|
Communication
We value open and respectful communication in our residential communities and work environment both among staff and with students. We strive to:
- Promote an atmosphere of open dialog, informed discussion, and respect for differences.
- Use oral, written, and electronic communication as a collaboration tool and provide essential translation services.
- Utilize active and reflective listening skills.
- Encourage processes within our department which embrace fluid communication between all levels and affected parties.
- Communicate from the heart as well as the head.
Diversity
We are committed to promoting the value of diversity and individual differences. We strive to:
- Promote respect and sensitivity to the variety of cultures and lifestyles reflected in our resident population, in our work force, and the campus community.
- Provide equal access and opportunity for all.
- Maintain an atmosphere of civility, compassion and understanding in relationships which are part of the living-working environment.
- Provide access to training opportunities.
Integrity
We value integrity as a quality that we bring to our work and model for our students. We strive to:
- Be ethical in our behavior in every aspect of business and interpersonal relationships and to establish successful relationships with students, residents, other service users, and colleagues.
- Base all relationships between employees and customers on honesty, trust and respect.
- Maintain standards of honesty and fairness in our dealings with others.
- Value the privacy of our residents.
Leadership
We value leadership in our communities and in the workplace. We strive to:
- Provide opportunities for students to learn and use leadership skills in their communities
- Be visionary leaders and thinkers.
- Encourage and reward creativity, innovation, and resourcefulness.
- Incorporate value-based thinking into decision-making.
- Provide staff with opportunities to give input in decision-making. Seek consensus and consistency in decision making processes whenever possible.
- Support proactive problem solving and professional development.
Learning
We value broad-based opportunities for participation in learning, discovery, and growth among residents, staff and all members of the campus community. We strive to:
- Support the University mission of scholarship, research, and teaching.
- Provide residential and work environments that enhance the learning process and which are based upon the concepts of leadership, mentoring, and empowerment.
- Create, foster, and value an environment that encourages dialog and critical thinking.
- Encourage the use of technology to develop greater efficiencies in our work.
Services
We are an organization that values the relationships we have with the users of our services. We strive to:
- Provide safe, clean, and aesthetically pleasing living and working environments.
- Develop a competent and productive staff that delivers quality services.
- Ensure proper maintenance of our facilities and prudent management of our financial resources.
- Conduct regular assessments of student needs and expectations to ensure that our facilities and services are responsive and effective.
Teamwork
We value teamwork and cooperation in our communities and workplace. We strive to:
- Embrace change as a natural part of a dynamic housing program that adjusts to the changing needs of residents.
- Encourage a healthy balance between personal and professional work life.
- Have fun and a sense of humor in our daily interactions.
- Recognize the accomplishments of community members and colleagues.
- Enhance work partnerships with student, faculty and staff in the UCI community.
