Online Request Form

If you have a maintenance problem, please complete and submit an online Work Order Request Form by following the link next to your community in the table below. If a maintenance problem requires immediate attention, please complete the online Work Order Request Form and call your community Housing Office or your community duty line after hours.

For Internet / Cable TV service, go to the Residential Networking (ResNet) website and complete their online Help Desk form.

CommunityWork Order RequestHousing OfficeAfter-Hours Emergency
Arroyo Vista (949) 824-3900 (949) 351-4228
Campus Village (949) 824-7491 (949) 683-0891
Mesa Court (949) 824-6177 (949) 872-8005
Middle Earth (949) 824-5976 (949) 824-4751
Palo Verde (949) 824-8918 (949) 651-3579
Verano Place Emergency: (949) 824-5964
Non-emergency: (949) 824-5965

Housing Non-Office Hours Maintenance Team

Maintenance requests submitted after regular business hours (8 a.m. – 5 p.m.) will typically be reviewed and addressed the following business day. Anything that may require an urgent response should be reported to the After-Hours Emergency Phone Number for your community. Requests that require an urgent response will be handled by the Housing Non-Office Hours Maintenance Team (NOHM), which includes staff from multiple Student Housing communities. Click here to view the names and photos of NOHM team members.

Damage Billing

Students will be billed for parts and labor associated with all damages. There is a minimum fee of $20.00 per hour for labor. If the Housing maintenance staff cannot repair the damage, they will contact UCI's Facilities Management Department. Should that department be called, the minimum charge is $60.00.

At the beginning of the academic year, an assessment is done of each public area. Any damages beyond normal wear and tear, which cannot be attributed to a specific person(s), will be billed evenly among the residents of the particular suite, apartment, residence hall or house.